FAQ
How does the collection process work ?
- For consumer accounts, the process usually begins with the Fair Debt Collections Practices Act notice letter. For commercial accounts, the process begins with a telephone call or a demand letter.
- If we have a good telephone number, next we make telephone demands. If the telephone number is not good, we use the latest skip-tracing technology to find the debtor.
- Once contact is made, our collectors will attempt to obtain the outstanding balance. If debtor cannot pay the entire balance, we will make every effort to set up ongoing payments.
- No. It is entirely up to you whether you want to pursue legal options. If your firm does chose to sue, we will request authorization before filing each law suit.
- Yes. Most of our clients request we report to the credit bureau. Your company does not have to report, but it does have advantages.
- Experience. We have been doing collections since 1995. We understand the issues and defenses these debtors have. We hire quality people.
- Our firm follows all State and Federal Laws regarding third-party collections. In addition, we are also governed by the State Bar of Georgia. You can trust that all money owed to your firm will be paid each month.
- We will get better results than an agency, and can litigate your accounts for the same price.
